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The phone call: what a UK employer asks, and what to say

Kitchen, cleaning and warehouse jobs in the UK are settled on one phone call. Ten questions, what each really means, the two you should ask back — and the one sentence that saves the call.

The phone call: what a German employer asks, and what to say

Small jobs in Germany are settled on one phone call, and it turns on the same ten questions. Each one in German, with the meaning, a reply, how to say it — and the one sentence that saves the call.

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The UK minimum wage depends on your age — £12.71 an hour for those 21 and over from April 2026. This page covers what a payslip must show, and how to get free Acas advice in over 100 languages.

The phone call: what a German employer asks, and what to say

Most small jobs in Germany are settled on one phone call. The call lasts a minute and usually turns on the same ten questions. Each one is below in German, with what it means, a short reply, and how to say it. At the end there is one sentence to use when you cannot follow — that sentence is what saves the call.

Sprechen Sie Deutsch?

Do you speak German?

SHPRE-khen zee DOYTCH?

You say:

Ein bisschen. Langsam, bitte.

A little. Slowly, please.

ine BIS-khen. LANG-zam, BIT-uh.

Wie heißen Sie?

What is your name?

vee HY-sen zee?

You say:

Ich heiße …

My name is …

ikh HY-suh …

Haben Sie eine Arbeitserlaubnis?

Do you have permission to work?

HAH-ben zee INE-uh AR-bites-er-LOWB-nis?

You say — and say only what is true:

Ja, ich habe eine Arbeitserlaubnis. / Ich bringe meine Papiere mit.

Yes, I have permission to work. / I will bring my documents with me.

yah, ikh HAH-buh INE-uh AR-bites-er-LOWB-nis. / ikh BRING-uh MY-nuh pa-PEER-uh mit.

Haben Sie Erfahrung?

Do you have experience?

HAH-ben zee er-FAH-roong?

You say:

Ja, zwei Jahre Erfahrung.

Yes, two years of experience. (Say your own number.)

yah, tsvy YAH-ruh er-FAH-roong.

Wann können Sie anfangen?

When can you start?

van KUR-nen zee AN-fang-en?

You say:

Ich kann sofort anfangen.

I can start immediately.

ikh kan zo-FORT AN-fang-en.

Wo wohnen Sie?

Where do you live?

voh VOH-nen zee?

You say:

Ich wohne in … Ich komme mit dem Bus.

I live in … I will come by bus.

ikh VOH-nuh in … ikh KOM-uh mit dem boos.

Wie viele Stunden pro Woche?

How many hours per week?

vee FEE-luh SHTOON-den pro VOKH-uh?

You ask back:

Wie viele Stunden bieten Sie an?

How many hours are you offering?

vee FEE-luh SHTOON-den BEE-ten zee an?

Wie hoch ist der Stundenlohn?

What is the hourly wage? — ask this every time, before you agree to anything.

vee hokh ist dair SHTOON-den-lone?

And then:

Bekomme ich einen Arbeitsvertrag?

Will I get an employment contract?

be-KOM-uh ikh INE-en AR-bites-fer-trahk?

Können Sie morgen kommen?

Can you come tomorrow?

KUR-nen zee MOR-gen KOM-en?

You say:

Ja. Um wie viel Uhr? Wo genau?

Yes. At what time? Where exactly?

yah. oom vee feel oor? voh ge-NOW?

Können Sie mir die Adresse per WhatsApp schicken?

Can you send me the address by WhatsApp? — always ask. It puts the address, the time and the rate in writing.

KUR-nen zee meer dee a-DRESS-uh pair WOTS-app SHIK-en?

The one sentence that saves the call

When you lose the thread, do not hang up and do not guess. Say this:

Entschuldigung, ich habe das nicht verstanden. Können Sie das bitte wiederholen?

Sorry, I did not understand that. Could you please repeat it?

ent-SHOOL-di-goong, ikh HAH-buh das nikht fer-SHTAN-den. KUR-nen zee das BIT-uh vee-der-HOH-len?

Asking someone to repeat themselves does not lose you the job. Agreeing to something you did not understand does.

Common mistakes

  • Not asking the hourly rate on the call. It is much harder to ask on day three.
  • Saying yes to a time and place you did not write down.
  • Not getting anything in writing. One WhatsApp message with the address, the time and the rate is worth more than a long conversation.
  • Claiming experience you do not have. A trial shift finds out within an hour.

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